Alabama Motorcycle Dealer - Riders Harley-Davidson

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Testimonials

Read what some of our customers say about our dealership.

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"i walked in the door. rickeyhorn wasted no time waiting on me.i was new in town,and looking for a h-d.walked in.91 h-d caught my eye.used bike.just what i was looking for.dark blue.my color.thanks to all your staff for all your good work.will recommend you to my friends.Love to hang out at your store. like home.ha[ha thanks again.tim good man"

By: joe smokey ,AL

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" Harleydavidson is the best motorcycle on the road in my opion. In one years time I have put 25,000 miles on mine, with no problems at all. Thanks guys and gals. "

By: Paul Collinsville,AL

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"they are one of the friendlest harley stores we have ever been into.tim peak and joyce,phillip were greatto deal with when i want another bike i will look to phillip for help"

By: gary puryear,VT

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"Just bought a 2008 Road King Classic Anniversary model. Pick it up tomorrow. First Harley. Great dealership! Heads and shoulders over the others I visited. Phillip is a great salesman, very knowledgable about the Harley line, and a nice guy to boot. My wife and I very much appreciate the way we were treated by the entire staff at Riders during the buying process. I highly recommend this dealership. John Cole New Market, AL "

By: John New Market,AL

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"I really enjoyed my visit to Riders.I purchased a 2007 sportster and I am very satisfied with it.The store is loaded with accessiories."

By: Darren Attalla,AL

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"Casondra in the harley wear department has made us feel very welcomed in your store. She made it a point to know us and everytime we go in she calls myself and my husband by name. SHe is always so helpful and friendly, even when we see her outside of the store."

By: kristi Gardendale,AL

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"When it came time to buy a new bike it was not a harley davidson. I went to the other dealer four times to look at their cycles. After visting the dealership for the forth time without a sales person even saying hello to me I got mad. I drove to riders hd. I had just walked in an was met buy rodger. We looked over the bike I liked. Rodger answered all of the hundred questions I had. I wanted a few extras added to the bike that was all handled by rodger. Everyone at riders made me and my wife fill very welcome. So thanks to rodger and all the great people at riders we now own our first h.d. Were glad now that the other dealers sales people did not help us. "

By: Anonymous Pinson,AL

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"I live in Sarasota Florida, and found a H.D. Jacket that I loved, however, there were none in my size. The store here did not even go into their data base to see if any stores still had it in stock. After I made a few phone calls I was given a list of dealers that had the jacket in stock. Alabama was first on the list, so I started there. I spoke to Casandra, she went "Above and beyond", she called around others states for me and found the jacket! She contacted me to let me know she found one, then said she would call me again when she received it. Within 24 hours, Casandra called back, got my billing and mailing information and let me know she would be shipping it out the next morning! I can honestly say, of all the dealers I have been to, Casandra was the most helpful and pleasant sales associtate I that has ever assisted me! Thank you Casandra, in addition to this e-mail, I will be writting a letter to your manager!"

By: Rita Sarasota,FL

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"Riders HD is a breath of fresh air in a continuing downward spiral of poor or no customer service. From the time you walk in the door to the time you leave the people there are courteous, helpful, respectful and above all very knowledgeable. I drive 2 hours to see them when my local dealership is only 35 min away. Mark in the custom accessories dept and the entire service dept go above and beyond customer service. They make you feel like family. Riders HD should be the Benchmark for all Harley Dealerships. Steve Sutherland Guntersville, AL "

By: Steve Guntersville,AL

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"I bought my first Harley from Riders and the experience was great. I will recommend them to anyone. Ronny was very helpful from the first time I called till I left with my bike. A real first class operation!!"

By: Anonymous Northport,AL

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"I bought my first Harley from these guys and they're awesome! Very nice people and very helpful. They'll have my business from now on. A++"

By: Thomas Cleveland,AL

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"We bought our 2004 Harley Electra Glide Classic Used with 2600 miles and now have almost 8000 miles and have been using Riders for all of our service and parts. Shop a lot for clothes and accessories and have been very happy with the service and the employees . Everyone is always extremely helpful and friendly. Thanks to all of you and keep up the good work. Perry and Kelly Willie"

By: Perry Kimberly,AL

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"i don't know why my last comment is showing 3 stars but it sould be SIX!!"

By: jay birmingham,AZ

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"hey guys would you correct my rating? should be 5 stars!!! thanks jay michaels/wzzk (tony ardovino)"

By: Anonymous birmingham,AL

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"I'm a low number the computer which says it all..from the east lake purchase of a softail to the ultra purchased a few weeks ago, I've done em all...Tim and the guys are the best no doubt!!! jay michaels/wzzk radio"

By: jay ,AR

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"the folks at riders have always been helpful and worked with me in financing whatever my needs were...great bunch of folks....."

By: Anonymous bessemer,AL

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"It started with Eric in parts then Tim in service and I am not sure of the wrench's name (he installed a beating kit i purchased from parts in record time). If these individuals are indicative of the rest of the staff you have a very successful business. I will travel to your store from now on for all my Harley needs."

By: James Owens Cross Roads,AL

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"After going to another dealer first and NOT receiving any service, I am proud to say that the salesmen at Riders treated me like family! Even though I am "green" to the riding world, they never treated me like I was anything other than a new Harley rider! They sold me my very first -- got an '07 Sportster 1200 Low -- she's beautiful! Thanks to everyone there for being so terrific, I won't soon forget it! See you all soon for accessories! :)"

By: Leandra Birmingham,AL

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"been dealing with harley dealers for the last 6 years but this past friday with a broken bike at four thirty Bobby and Brett went more than the extra mile to get me back on the road. Never have i seen two more dedicated men than this and they are to be commended. Thanks again to them!!!"

By: Ronnie Collierville,TN

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"I just want to say thank you to everyone at Riders HD, especially to Ronnie for helping me find just the right bike!!!!!."

By: Robin Maplesville,AL

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"I purchased an 06 Lowrider from Rider's in 05, I recently had your shop perform an engine upgrade to a High Performance 113 cu. in. I cant say enough good things about Danny and ALL the guys in Service, or Lee and the guys in Parts. I now have 2000 miles on this upgrade and the support from those guys just keeps on keeping on, like the Battery Bunny. Thanks to everyone at Riders. You have a great group of people. Chuck"

By: Charles Birmingham,AL

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"ihave just purchased a new soft tail classic. both the sales reps that helped me with my purchase treated me with respect and class the whole time. thanks ronnie and roger. 2 great guys. finance and the ladies in accessories-great people. bottom line great dealership and look forward seeing everybody in the future."

By: john rainbow city,AL

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"Phillip, our salesman was very helpful, as well as the finance manager, every one went out of their way to help us get the Harley that we wanted. Thanks again guys, we are having a blast."

By: Angela albertville,AL

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"After being a travel nurse in Birmingham for awhile, my boyfriend and I looked in the phonebook for a HD place nearby. He is from Tupelo, Ms. and has no HD locally. Anyway, we love to stop and shop with you! Excellent merchandise; super-friendly staff (in all depts.)!! It is worth the drive for anyone!!"

By: Susan Ozark,,AL

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"The ladies operating the apparel department are top notch. I was treated like one of the family when I visited Riders H-D back in September. Keep up the great work and RIDE ON! "

By: Gregory Cohutta,GA

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"After riding BMW's for several years,I got tired of all the snobbery at Alabama's only BMW dealer,so I decided to buy a HD. I came to look,not knowing what I wanted and met Ronnie Blankenship he was a pleasure to deal with and I bought a 2007 Night Train.I have owned probably 60 motorcycles in the last 20 years,and have never been treated as well as I have been by Ronnie and all the staff at Rider's H.D.I will buy from them again."

By: Anonymous Scottsboro,AL

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"We had A SUPER experience, from start to finish when we came in to purchase our '07 Electra Glide from Jack Frost. Thanks, again to everyone at Riders. Wesley & Charlotte"

By: Wesley Pell City,AZ

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"We had a wreck about 2 months ago and had the bike in for repairs. We have nothing but good things to say about Robbie in Service. He was very friendly, knowledgeable and courteous. We just wanted to praise him and his guys for getting our bike back to us in a timely manner. The SERVICE department is the best we have seen!!!! He never complained about us calling him, told us to call him as much as we liked, it didn't bother him. He is a valuable employee to your company. "

By: Teresa Pinson,AL

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"I bought my first Harley in June of 2004, it was a Heritage Softtail. In July of 2006 I went with my son and we purchased an 06 Fat Boy. Both bikes were purchased at Riders. The overall rating of this dealership is outstanding. Not to mention all the good looking women that work there. I look forward to doing buisness at Riders for many years to come.Thanks J.B. "

By: Jerry Leesburg,AZ

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"Jack Frost took time to help me decide what bike was best for me. I came into Riders not knowing very much about Harley bikes at all. I am totally satisfied with my bike. I have already brought it in for it's 1000 mile service. Everyone at Riders in Trussville is so helpful and friendly. They don't let you stand around like some other dealerships do. They provide excellent customer service. Thanks Jack!!!"

By: Scotty Helena,AL

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"I throw a nickel around like a man hole cover. When I buy, it is direct, intentional, and without pretense. That's why I have spent my hard earned money after not just one, but two fine bikes here, and had them both screamed by the parts/service departments. Everybody at Rider's acts like I am some kind of celebrity/make me feel great, every time I come by. Signed, Mick Jagger (JK :-) ) Really, Bruce (only famous to a small group of highly perceptive, intelligent, curious type people)"

By: Anonymous Trussville,AL

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"All my life I've wanted a Harley. I've owned several japanese bikes. I just bought a brand new 2006 1200XL Sportster. I am in HOG Heaven! Ricky was great! Unfortunately, I dropped my bike the day after I bought it. The service department at Riders did an excellent job repairing it. Riders Harley Davidson is AWESOME!!!"

By: Joe Birmingham,AL

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"Everyone has been great in every aspect of your dealership. Quick service and quick parts shipments."

By: steve guntersville,AL

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"Great buying experience, From Ronnie, Rick all the way to Tim. My experience with Rider's has been nothing but a great one. I will buy again (after I wear the '06 Road King out that is...) I highly recommend these guys, great job... "

By: Anonymous Gardendale,AL

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"Danny in your "Service" dept is one of the best techs I've had work on any of my bikes. I cannot say enough about Linda in "Accessories" she finds what MY WIFE and I want or need. Larry (Mad Dog) in "Parts" is always helpful and treats every one like he has known them all his/their lives. Get Well Mad Dog - we need you........ Donnie Dye"

By: Donald Cahaba Hts,DE

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"I have been dealing with Rider's HD for many years and have built 3 bikes from the ground up and bought a new bagger as well. I could not have built the bikes without Maddawg's help and could not have kept them running without his patience and suggestions. When I finally bought a new bike, Rick was good enough to let me get one of the 2003s that came in during August of 2002. Bart Lucas has been maintaining my bikes for the last few years since Dirty Mike left and has been excellent as well. I have nothing but good things to say about the Rider's HD family."

By: Jon Cullman,AL

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"I called riders and talk to Phillip about the bike I wanted. He told me he would call me right back with a price. 15 minutes later I had a great price on my softail standard. Went to see him and the bike and talked to Rick also and bought my 1st REAL bike. Thanks guys for answering all my dumb questions and being very friendly. Thanks also to the service guys they put my goodies on quick. Tony (MOUTH) Brothers"

By: Tony (MOUTH) Northport,AL

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"I work with several guys that have bought bikes from Riders and told how they were friendly and not high pressure.I could not agree more.I love my new Ultra Classic,the sale staff is number 1 in my book. The ladies in the clothes department was very helpful.I highly recommend Rides.Thanks"

By: Ricky Anniston,AL

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"we just recently bought a new car ( serry chevy ) and HD's beat them hands down from picking out the bike to sizing the helmet . "

By: keith pinson,AL

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"THANKS YOU HAVE A # 1 BUISNESS I HAD A GOLDWING I BOUGHT AT ICON IN TRUSSVILLE THEY WHERE GREAT TIL I LEFT WITH BIKE , RIDERS IS THE BEST I CAN CALL OR COME BY AND STILL GET TREATED JUST LIKE I COME TO SPEND 20,000 EVEN IF ITS JUST 100 DOLLARS MY NEW 2006 ROADKING IS BETTER THAN I EVER THOUGHT IT WOULD BE THANKS RONNIE ( J PRICE)"

By: JAY ODENVILLE ,AL

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"My wife, Patty, and I both purchased our scooters thru Ralph at Rider's. She has an 06 Heritage Softail Classic and I have an 05 Ultra Classic. The entire staff treats us like family and is very professional. We visit other dealerships to check the iventory but prefer Rider's over the rest. The drive from Huntsville to Trussville to have our scooters serviced is worth every penney. Robby and Todd are very knowledgeable and helpful in the service department. Denise, Motorlothes Associate, has been a true friend over the last year. She even helped us in our seection and purchase of HD wedding rings. THANK YOU for all that you do at Riders and for being the way you are. We miss seeing Ralph."

By: Johnny Huntsville,AL

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"Last Summer while heading up to the BlueRidge Parkway, our bike just kept dying for no apparent reason. Stuck on the Freeway in insufferable heat with no shade in site, a local biker stopped to help. To our amazement, he informed us that there was a Harley shop open on Sundays. He telephoned for us and in no time Mad Dog shows up to the rescue pulling a trailer and offering us nice cold water. "

By: Debbie DeRidder,MD

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