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Testimonials
Read what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey Page.

"I had a service issue while passing through your area and your service dept.did a great job of getting me back on the road in a short amount of time. I ride approx 18K / yr. and was impressed with Arthur and Eric with your service team. The tech whose name I forget did a good job of explaining the cause and repair to my bike. Thanks again for keeping me on the road and I'll stop back when in the area."
By: John    Austin, TX
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"Very impressed with entire dealership. "
By: Steve    Mulga, AL
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"Thank you Butch, Ricky, and Ronnie for everything you did to help me get my 2013 Ultra Classic. You guys are the best. John"
By: john    birmingham, AL
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"I bought a 2006 road king classic with a twin cam 88 engine in it from a dealership in Tennessee with a 2 year extended warranty protection plan . 10 months later a bearing seized up in the lower end. I took it to a dealership near me for repairs only to go get it from them 3 weeks later because they had not started work on it. I took it to riders. After talking with Authur on the phone, I took it to riders. They started working on it the day I delivered it and kept me informed of everything going on all during the service. After talking with Danny about options, I had a re-manufactured engine installed under the warranty and the screaming eagle 95 inch upgrade installed on the engine. It's been over 1,000 miles since I picked it up and I am so pleased and happy with the rebuild by Danny. The engine is perfect. My compliments to the entire service staff and especially to Danny the master tech who did the repairs. Rider's is the best dealership I have come across anywhere. I have been riding Harley-Davidsons for over 40 years and have dealt with hundreds of different dealers across the U.S.. I have found none better than Rider's"
By: donald    Vestavia, AL
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"I had a new engine installed under esp by Danny. He took care of everything. I am still breaking in my new engine. Had a se phase 2 modification done (95ci) The engine is perfect. 100% right the first time. Rider's has impressed me so much with their service staff and mechanics that You will have all my future repairs and sales.My thanks to all of you."
By: donald    vestavia, AL
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" My time was valued and my experience with Michele Wheatley as my sales person was world-class! She was very helpful, never pushy, and exceptionally resourceful in getting my deal done under my unique circumstances. I wanted a particular bike and would not be in town for a while to finalize the deal, and whatever magic she pulled that day allowed me to purchase my first Harley motorcycle that I'm enjoying today. I'm definitely a Harley man for life now! Michele Wheatley, I would marry you cause you're a Harley girl, but my wife would get a little jealous, and we'd all have to move to Utah!...LOL "
By: Anonymous    Boaz, AL
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"I have purchased 2 motorcycles from Riders Harley Davidson this last year. I have my servicing done there also. My sales representative, Michelle, is wonderful. She is always helpful and goes out of her way to be of service. The service guys are great and do an excellent job on my bikes. The whole staff at Riders is helpful and friendly. I look forward to my visits there and will continue to bring them my business. I highly recommend them to my friends and pass that on to anyone interested in a Harley Davidson. Stop in and see Michelle or any of the other fine staff. It’s definitely worth the trip to see them. "
By: Michael    Birmingham, AL
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"I trader my V Rod for a 2002 CVO Wide Glide. I got the bike I have always wanted for a good price. Michele was great and everyone at the dealership was nice to my son and I. I was impressed by the attitude of the people that worked at Riders.From the salespeople to the guy mopping the floor,by the way thats the Cleanest Harley shop I have ever been in.In todays times it seems we are always ready to complain if something is wrong but never have time to say job well done. OK...JOB WELL DONE! Thanks for the Great bike and for making us feel at Home! Mike Garris. "
By: Mike    Oxford, AL
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By: Chris    morris, AL
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"I had a very pleasurable purchasing experience. I would recommend this dealership and my salesman Ricky Horn to anyone interested in a bike. "
By: keith    BIRMINGHAM, AL
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"A couple of months ago, we bought a 2001 Dyna Wide Glide and our sales person Michele took such good care of us! Yesterday, we bought a 2012 Sportster Fourty Eight from Michele again and got a good deal! Everyone there has made us feel like a part of the family and I would recommend this dealership to ANYONE, ANYWHERE that wants to purchase a bike!"
By: Shannon    Birmingham, AL
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"I have bought 4 harleys from Riders, and 1 I bought back because I loved it so much I had to have it back. Ricky Horn has sold me every bike I have bought. At one time I bought my wifes bike he was on vacation and I told them to give Ricky the credit. Every time I go in there everybody greets me with a smile and calls me by name. I have went to other dealers but Riders is my home. They know my family and friends and Tim Peek and all the guys at Rider are GREAT. Stop by and tell them the "breadman" sent you."
By: jeff    Odenville, AL
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"My experience today was really good. Butch worked so hard to get me on the bike I wanted and I want to say thank you again. I wish you were closer to Decatur so I could come in more often. I was very impressed with Riders as a dealership and the way the personel there cater to the customer."
By: Michael    Decatur, AL
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"Riders is and the only dealership I will go to. There people at service and parts are the best. One big thing that always stands out is the way they have always gone out of there way to make me happy no matter how big or small the problem is. I am all the time telling every one I know....If you need a bike,parts or service Riders is the ONLY place to go. Thanks Riders for being there for me when I need you"
By: Warren    Birmingham, AL
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"I am a first time HD owner and this has been a wonderful experience. You guys are AWESOME. I have visited several dealerships HD as well as other brands and I find this dealership to treat you like family from the minute you walk in the door. While my purchase was a little rocky to begin with but we managed to get everything worked out. I passed up a quite a few dealerships closer to home but I have found this dealership to be the most informative, friendly and takes you through the entire process with ease. Thanks again guys YOU ROCK !!!!!!"
By: Teresa    Hartford, AL
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"A pleasure every time I come into the store!"
By: John    TRUSSVILLE, AL
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" Just wanted to let you know this is my 2nd Harley Ultra Classic from Rider's Harley Davidson..!! I have a 2009 Ultra Classic...Rick was a great salesman (Both Times) and Tim the GM gave me a great fair deal on my trade-in..!! Every time I have ever had my bike worked on at Riders.. The men in the Service department have always succeeded my expectations in service and what I needed was done promptly and with Professionalism..!! The only person that works on my bike is my personal long time friend "Big Danny", For those of you that know him you know why I choose Big D.. He is very thourough..Does the job correctly.., and does a good job the first time...Thanks Rider's for a great experiance every time I visit you Dealership..!!!"
By: Duane (Tony)    Calera, AL
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"My entire experience was wonderful. From the time that I came in to start looking until the time that I bought my bike, was perfect. Thanks to the best Harley dealer in the southeast."
By: Jeff    Northport, AL
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"On Oct3,2011 me and my wife was traveling to Gadsden on our 2002 Ultra Classic. The engine light came on and my volt guage dropped to 10. I pulled in to Riders Harley shop.I talked to Arthur and the service dept got right on my bike and checked it out. The stater had went out. They fixed my bike while I was waiting. All the staff was super nice to me and my wife. I really appreciate everything they did and highly recommend Riders Harley Davidson for any service or sales. I will definitely drive back up there to get my bike serviced.They really acted like they were concerned and cared."
By: Donald    Clanton, AL
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"Out of all of the vehicle purchases I've made in my life, this was far and above the most pleasant. It continues after the sale as well."
By: Steve    Gadsden, AL
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"I have visited both Heart of Dixie and Riders Harley Davidson. My exsperience at Riders was far better. The staff really tried to help me beyound what I expected. It is 30 minutes farther for me to get to Riders but that is who will get my business from now on. Special thanks to Perry and Bobby."
By: Anonymous    cottondale, AL
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"i bought my hd and wrecked it the same day.i took it to riders to fix it back up for me.robbie,arthur has been very patient with me and take time to explain and answer any questions i have.much respect for u guys and riders.if i ever buy another bike it will be from yall.thanks riders.cant wait to get my bike back.i know it will be fixed perfectly when i do"
By: kevin    blountsville, AL
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"Your staff is AWSOME!!! Everyone was very friendly and helpful. Thank you, especially, Debbie. You were not only a big help, but you treated my Granddaughter like she was your own. She was pretty tired of walking around the store, and you were sweet enough to distract her by letting her get her picture taken on one of the bikes. I'll definitely be telling everyone I know in Georgia to stop by and pay a visit. I listen to people who aren't from the south make little comments about race relations down here that agravate me sometimes. But I can definitely tell you one thing, you all do it right at Trussville Harley Davidson. Speaking as a black woman that has dealt with some ignorant people in her life, you all made me feel welcome and I never felt ignored or that my skin color was EVER an issue. Keep up the great work, Trussville!"
By: Linda     Hephzibah, GA
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"I have bought two bikes from Riders now and their customer care is over the top! Outstanding in every department. Danny, Tim, and Rick see that they get the job doone and that is you leave feeling good about your purchase and completely satisfied. "
By: Eric    fort payne, AL
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"I recently purchased my 2011 HD Hertiage Softail Classic from Danny Miller in Sales and help from Rick Weinberg in Finance at Riders HD. They took the time to explain everything I needed to know. I have owned several bikes in the past (All Honda) but this was my first HD and new bike purchase. Danny and Rick were both very professional and made my first new HD bike purchase one I will always remember. Thanks also to the women in Apparel and the gentleman in Parts for helping us with our other purchases. My wife and I would like to thank everyone at Riders for a most wonderful experience and we will be back to purchase other Items."
By: William & Tammy    Northport, AL
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"GREAT STAFF EVERYONE SO HELPFUL AND VERY KNOWLEDGE ABLE ON WHAT YOU NEED AND GREAT SELECTION OF PARTS AND ACESS ON SCENE"
By: colt    southside, AL
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"Randy and all the other staff at Riders HD took two days to come up with the best bike for me and my budget. Even the cleaning guy(sorry I didnt get his name) help with the kids at times.Everyone at Riders HD will treat you like family. "
By: Terry     Birmingham, AL
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"Hi, just want to say a big thanks to one of your parts attendants and mechanic. Sorry to say I forgot their names. I came by at 6:30 PM on Monday 27 Dec after the store was dark. I had driven over from Columbus MS to pick up my son from the airport. I required a bolt and washer for the for my 2003 Electra Glide standard. Your employee's took the time to look up the hardware and help me out. Big A+ for customer service. "
By: Kenneth     Columbus, MS
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"service and sales in birm ala are the best"
By: james    birmongham, AL
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"I recently purchased a 2010 FLHTK from riders. After dealing with my local dealership on the purchase of my first bike I decided not to even call them. I talked to Butch on the phone after calling several other dealers in the area. He began working with me to help me find the bike I wanted. Buttch and the rest of the peole I dealt with were great. They handled all the needed paperwork for trading in my nike including dealing with my credit union personally. All I had to do was ride down with the check and my trade in and drive off with my new bike. I will definitely give them first shot at any purchase I make in the future. Well worth the ride."
By: Joe    Gurley, AL
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"I bought a used 2009 HD Heritage Softail from Butch in sales with the help of Rick in Finance. I searched HD dealerships across the USA by phone, email, and internet for the best trade-in value for my Dyna Wide Glide. Nobody could match the deal Rider's gave me on my trade and purchase. They stayed with me until 8PM to finalize my purchase (Dealership closed at 6PM)! Rider's will do whatever it takes to help you get the bike you want and give you top dollar for your trade! "
By: Anonymous    Canton, MS
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"Forgot to mention I drove 600 miles round trip to do business with Rider's. Well worth the drive!"
By: Anonymous    Canton, MS
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"This was best experience I have had buying a bike. My sale associate Butch went beyond duty to find the right bike for me. I would recommend Riders-HD to everyone. This experience was well worth the 160 mile drive.Thanks Butch!!!"
By: Michael    Meridian, MS
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"Parts and Service are the best I've seen, they go above and beyond what they have to do"
By: john    birmingham, AL
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"I have been visiting Rider's Harley Davidson recently to add goodies to my 2006 Road King. The guys in the parts & accessories department are just great......always friendly and eager to help. Randy goes that extra mile to try and find what you are looking for. Keep up the good work."
By: Ronnie    Collinsville, AK
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"just bought a 2010 heritage from butch in sales, very friendly and wasnt pushy at all like most salesmen, mark was very helpful with helping me pick the right accessories and offered his opinion on what looks good. I will continue to spend my hard earned money at a place like this that treats you like a customer should be treated. thanks RIDERS."
By: jeremy    rainbow city, AL
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"Absolutely wonderful experience in buying my first bike. Everyone at the Trussville dealership was friendly and beyond helpful. I'm a first time rider so I needed all the help I could get! My husband went back a week later and traded in his Kawasaki for a 1200, mostly because he was so impressed by the dealership / personnel during our first experience while getting my bike the week before. Thoroughly recommend buying/maintaining your bike from here. The H.O.G. group is friendly and I'm really looking forward to getting to know everyone. Thanks Riders! Phyllis & Greg"
By: Phyllis    Hueytown, AL
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"This is an excellent dealership. The staff I have dealt with is very helpful and friendly and the service dept. is one of the best"
By: Steven    Laceys Spring, AL
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"Everyone was very helpfulfrom the receptionest all the way to the sales manager. I had a certain price that I wanted to spend on a bike and my sales person was very helpful in finding the bike I wanted at the price I could afford. My salespersons' name was Pat O'Bryant. When you go by Riders to look for a bike ask for Pat."
By: Jimmy    Hueytown, AL
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"I had just about given up hope of getting another Harley, but the sales and financing staff at Riders Harley were fantastic. They were very helpful, courteous and interested in what I wanted in a motorcycle, rather than trying to get me to buy another one. the staff with whom I work were a joy. Specifically, Pat O'Bryant, Ronnie Blankenship and Rick Weinberg were just great to talk to and negotiate a deal that I really could live with now and in the future. When I decide to buy another bike I will definitely go the Riders Harley Davidson first. Thanks guys for a great experience in my purchase of a Harley ('08 Electric Glide Classic)."
By: Doyle    Weaver, AL
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"My wife and I went to riders to look at a bike and we left with an 09 Heritage Softail,,,,excellent eperience!!!!. We now have 3 beautiful Harleys."
By: TJ And Deborah     Concord, AR
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"We stopped at this exit while on bike trip to Smokey's and BRP. Another biker asked if we know where the HD dealership was located as he said they have great service and parts. It rained all week and we came home early. We stopped at Riders on the way home to buy my wife some dry boots. My wife got new boots and I got a new 2010 Ultra Limited. Pat O'Bryant was absolutely super and the whole dealership worked to get us on the road. After we got home, the DRs found a tumor on my wife's kidney. All is well now. I called Pat a couple of days before Christmas to locate a lost headset cord and told him of our issue. Pat and the folks at Riders' sent me the cord and wonderful card full of prayers and good wishes the next day. If you are looking for a great dealership with good people that offer outstanding selection, parts, service and price, look no further than Riders Harley Davidson. I know I'm going back."
By: Cecil    Covington, LA
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"A very nice group of guys and girls! I have purchased 3 other H-Ds at different dealerships and never been treated with respect like this guys. Always ready to answer questions and help anyway they can. Thanks Riders H-D for the experience! Keep up the good work."
By: Steve    Sylacauga, CA
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"The staff at Rider's are very friendly as well as professional. Whether it was the purchase of my 2009 Iron 883 or any parts or accessaries, I had great help and service. Extra special thanks to Denise for the 5 Star help and very friendly attitude. This is really important to me since I live 6 miles away from my local HD dealership but always go the extra 70 miles to Riders instead."
By: scott    anniston, AL
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"I pass up 2 other HD dealership on a regular basis to get to RidersHD. I've recently purchased 3 bikes in 4 months from them and each time was a five star experience and service after the sale cannot be beat. Doesn't matter if I need a bolt or a bike, RidersHD is the place."
By: Tim    Marbury, AL
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"I want to thank Roger in sales for finding me a black 09 FLHR, Rick in financing working with Roger to make this happen for me. Also need to thank Lee and Randy in parts for all my accessories,and Greg in the service dept. for installing them for me. First new bike I've ever owned,thanks again. "
By: john    birmingham, AL
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"My new Ultra Classic is the 3rd bike I purchased from Riders. Everyone has been great-Ricky in sales, Ronnie (who sold me my other 2) Robbie, Todd. Thanks to all for a great experience, again"
By: Walter    Birmingaham, AL
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" I ONLY PURCHASED A FEW PARTS IN YOUR DEALERSHIP ON JULY 6th FOR MY 2003 ROAD KING CLASSIC AND MY 2009 ROADGLIDE-------IT WAS MY FIRST TIME IN YOUR DEALERSHIP-----EVERYONE WAS VERY NICE AND WELCOMED US IN A NICE MANNER------SERVICE WAS GREAT-------" I WILL BE BACK "---------KEEP UP THE GOOD WORK!!!!!!!!!!!!!!!!!!!!"
By: KEITH    CRYSTAL SPRINGS, MS
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" Traded up from an 87 Sportster, to an 09 Softail Custom. Everyone did an awsome job and made my purchase go smooth. Would recomend Riders to anyone for their next bike purchase.."
By: Anonymous    Steele, AL
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"I enjoyed doing business with Riders, These guys know how to earn, and do business. Awesome experience."
By: scott    anniston, AL
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"Traded two bikes for a 09 ULTRA Ronnie Blankenship did a great job making this deal work for us. We have no regrets."
By: DON    PELL CITY, AL
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"After having a very bad experience at the Harley Dealership in Huntsville, we located the Trussville dealership online. After speaking with Tom King over the phone, I was sold on a bike! My wife and I drove up to your dealership from Hartselle and we were greeted with smiles and promt service from your staff. Tom King was very friendly and treated me and my wife with the utmost respect. His knowledge on the Harley bikes was outstanding. This man deserves special credit! After my experience, all my business will be through your dealership! A special thank you goes out to you all!!! Sincerely, Paul and Belinda Beverly"
By: Paul and Belinda    Hartselle, AL
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"I purchased a 99 road king classic and it was the purchase of a lifetime for me eventhough the bike was used just wanted to thank everyone at riders."
By: Anonymous    southeide, AL
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"i bought a 2005 heritage from you in 05 and got one of the best deals ever,i have a electric glide now . i wish i could come and get another bike from you .i just don't know if my credit is good enough. i recive more info from you all than local dealers were i live. thanks."
By: vernon    thorndale, TX
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"This is a first class dealership. I had a primary bearing making noise on my wideglide,so I carried it to Riders. I was told to talk to Robby the service manager. They called me two days later to tell me it was fixed. The mechanic named Dan brought me the old bearing and showed me what had went wrong. These guys are great. I would recommend this dealership to anyone. Thanks"
By: Steven    Laceys Spring, AL
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"I recently purchased a 2005 Heritage Softail Classic from Roger at Riders. He was very helpful and took care of the couple of issues with the big without any hesitation. (Blown aux bulb and warped front rotor) I also was very pleased with the help from Robby Willingham of the Service Department."
By: Steve    margaret, AL
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"Purchased my 2006 Heritage Softtail in April have not been off it since weather got cold i truly love my "hog" going to Riders is like being a kid in a candy store! Keep up the great work."
By: Rick    Locust Fork, AL
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"I'm late submitting this note. I am on my second HD. Both of which I purchased from Riders. The current is an 08 Electra Glide Ultra Classic. Two weeks after I got this I and my lady were involved in a terrible accident. A car pulled out in front of us; and in a slit second decision I chose the ditch. Before I had much memory of what happened, Riders had my bike, repair order written up, and parts on order. I thank the staff of Riders, my salesman Roger K, for their outpouring of support and compassion during our recovery. We're fixed up good as new now! It's not often you find a professionally run business these days. Luckily for all of us, Riders HD is! P.S. Everytime I go to Riders I pass a certian other store on the way."
By: Paul    Huntsville, AL
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"Forks locked up on me on a Sunday while at the Shell Station walking distance from Rider's but 200 miles from home. Called Mike...they come got the bike going took it to the shop found out it was a recall item. Installed the recall kit. I was on the road in bout an hour and a half no charge due to recall item. Very happy...made it home maybe 30 minutes later than planned. Thanks to Mike and Rider's my 1000 mile weekend ride was great and uninterrupted."
By: Rick    McMinnville, TN
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"i walked in the door. rickeyhorn wasted no time waiting on me.i was new in town,and looking for a h-d.walked in.91 h-d caught my eye.used bike.just what i was looking for.dark blue.my color.thanks to all your staff for all your good work.will recommend you to my friends.Love to hang out at your store. like home.ha[ha thanks again.tim good man"
By: joe smokey    AL
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" Harleydavidson is the best motorcycle on the road in my opion. In one years time I have put 25,000 miles on mine, with no problems at all. Thanks guys and gals. "
By: Paul    Collinsville, AL
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"they are one of the friendlest harley stores we have ever been into.tim peak and joyce,phillip were greatto deal with when i want another bike i will look to phillip for help"
By: gary    puryear, VT
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"Just bought a 2008 Road King Classic Anniversary model. Pick it up tomorrow. First Harley. Great dealership! Heads and shoulders over the others I visited. Phillip is a great salesman, very knowledgable about the Harley line, and a nice guy to boot. My wife and I very much appreciate the way we were treated by the entire staff at Riders during the buying process. I highly recommend this dealership. John Cole New Market, AL "
By: John    New Market, AL
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"I really enjoyed my visit to Riders.I purchased a 2007 sportster and I am very satisfied with it.The store is loaded with accessiories."
By: Darren    Attalla, AL
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"Casondra in the harley wear department has made us feel very welcomed in your store. She made it a point to know us and everytime we go in she calls myself and my husband by name. SHe is always so helpful and friendly, even when we see her outside of the store."
By: kristi    Gardendale, AL
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"When it came time to buy a new bike it was not a harley davidson. I went to the other dealer four times to look at their cycles. After visting the dealership for the forth time without a sales person even saying hello to me I got mad. I drove to riders hd. I had just walked in an was met buy rodger. We looked over the bike I liked. Rodger answered all of the hundred questions I had. I wanted a few extras added to the bike that was all handled by rodger. Everyone at riders made me and my wife fill very welcome. So thanks to rodger and all the great people at riders we now own our first h.d. Were glad now that the other dealers sales people did not help us. "
By: Anonymous    Pinson, AL
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"I live in Sarasota Florida, and found a H.D. Jacket that I loved, however, there were none in my size. The store here did not even go into their data base to see if any stores still had it in stock. After I made a few phone calls I was given a list of dealers that had the jacket in stock. Alabama was first on the list, so I started there. I spoke to Casandra, she went "Above and beyond", she called around others states for me and found the jacket! She contacted me to let me know she found one, then said she would call me again when she received it. Within 24 hours, Casandra called back, got my billing and mailing information and let me know she would be shipping it out the next morning! I can honestly say, of all the dealers I have been to, Casandra was the most helpful and pleasant sales associtate I that has ever assisted me! Thank you Casandra, in addition to this e-mail, I will be writting a letter to your manager!"
By: Rita    Sarasota, FL
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"Riders HD is a breath of fresh air in a continuing downward spiral of poor or no customer service. From the time you walk in the door to the time you leave the people there are courteous, helpful, respectful and above all very knowledgeable. I drive 2 hours to see them when my local dealership is only 35 min away. Mark in the custom accessories dept and the entire service dept go above and beyond customer service. They make you feel like family. Riders HD should be the Benchmark for all Harley Dealerships. Steve Sutherland Guntersville, AL "
By: Steve    Guntersville, AL
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"I bought my first Harley from Riders and the experience was great. I will recommend them to anyone. Ronny was very helpful from the first time I called till I left with my bike. A real first class operation!!"
By: Anonymous    Northport, AL
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"I bought my first Harley from these guys and they're awesome! Very nice people and very helpful. They'll have my business from now on. A++"
By: Thomas    Cleveland, AL
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"We bought our 2004 Harley Electra Glide Classic Used with 2600 miles and now have almost 8000 miles and have been using Riders for all of our service and parts. Shop a lot for clothes and accessories and have been very happy with the service and the employees . Everyone is always extremely helpful and friendly. Thanks to all of you and keep up the good work. Perry and Kelly Willie"
By: Perry    Kimberly, AL
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"i don't know why my last comment is showing 3 stars but it sould be SIX!!"
By: jay    birmingham, AZ
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"hey guys would you correct my rating? should be 5 stars!!! thanks jay michaels/wzzk (tony ardovino)"
By: Anonymous    birmingham, AL
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"I'm a low number the computer which says it all..from the east lake purchase of a softail to the ultra purchased a few weeks ago, I've done em all...Tim and the guys are the best no doubt!!! jay michaels/wzzk radio"
By: jay    AR
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"the folks at riders have always been helpful and worked with me in financing whatever my needs were...great bunch of folks....."
By: Anonymous    bessemer, AL
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"It started with Eric in parts then Tim in service and I am not sure of the wrench's name (he installed a beating kit i purchased from parts in record time). If these individuals are indicative of the rest of the staff you have a very successful business. I will travel to your store from now on for all my Harley needs."
By: James    Owens Cross Roads, AL
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"After going to another dealer first and NOT receiving any service, I am proud to say that the salesmen at Riders treated me like family! Even though I am "green" to the riding world, they never treated me like I was anything other than a new Harley rider! They sold me my very first -- got an '07 Sportster 1200 Low -- she's beautiful! Thanks to everyone there for being so terrific, I won't soon forget it! See you all soon for accessories! :)"
By: Leandra    Birmingham, AL
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"been dealing with harley dealers for the last 6 years but this past friday with a broken bike at four thirty Bobby and Brett went more than the extra mile to get me back on the road. Never have i seen two more dedicated men than this and they are to be commended. Thanks again to them!!!"
By: Ronnie    Collierville, TN
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"I just want to say thank you to everyone at Riders HD, especially to Ronnie for helping me find just the right bike!!!!!."
By: Robin    Maplesville, AL
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"I purchased an 06 Lowrider from Rider's in 05, I recently had your shop perform an engine upgrade to a High Performance 113 cu. in. I cant say enough good things about Danny and ALL the guys in Service, or Lee and the guys in Parts. I now have 2000 miles on this upgrade and the support from those guys just keeps on keeping on, like the Battery Bunny. Thanks to everyone at Riders. You have a great group of people. Chuck"
By: Charles    Birmingham, AL
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"ihave just purchased a new soft tail classic. both the sales reps that helped me with my purchase treated me with respect and class the whole time. thanks ronnie and roger. 2 great guys. finance and the ladies in accessories-great people. bottom line great dealership and look forward seeing everybody in the future."
By: john    rainbow city, AL
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"Phillip, our salesman was very helpful, as well as the finance manager, every one went out of their way to help us get the Harley that we wanted. Thanks again guys, we are having a blast."
By: Angela     albertville, AL
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"After being a travel nurse in Birmingham for awhile, my boyfriend and I looked in the phonebook for a HD place nearby. He is from Tupelo, Ms. and has no HD locally. Anyway, we love to stop and shop with you! Excellent merchandise; super-friendly staff (in all depts.)!! It is worth the drive for anyone!!"
By: Susan    Ozark,, AL
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"The ladies operating the apparel department are top notch. I was treated like one of the family when I visited Riders H-D back in September. Keep up the great work and RIDE ON! "
By: Gregory    Cohutta, GA
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"After riding BMW's for several years,I got tired of all the snobbery at Alabama's only BMW dealer,so I decided to buy a HD. I came to look,not knowing what I wanted and met Ronnie Blankenship he was a pleasure to deal with and I bought a 2007 Night Train.I have owned probably 60 motorcycles in the last 20 years,and have never been treated as well as I have been by Ronnie and all the staff at Rider's H.D.I will buy from them again."
By: Anonymous    Scottsboro, AL
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"We had A SUPER experience, from start to finish when we came in to purchase our '07 Electra Glide from Jack Frost. Thanks, again to everyone at Riders. Wesley & Charlotte"
By: Wesley    Pell City, AZ
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"We had a wreck about 2 months ago and had the bike in for repairs. We have nothing but good things to say about Robbie in Service. He was very friendly, knowledgeable and courteous. We just wanted to praise him and his guys for getting our bike back to us in a timely manner. The SERVICE department is the best we have seen!!!! He never complained about us calling him, told us to call him as much as we liked, it didn't bother him. He is a valuable employee to your company. "
By: Teresa    Pinson, AL
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"I bought my first Harley in June of 2004, it was a Heritage Softtail. In July of 2006 I went with my son and we purchased an 06 Fat Boy. Both bikes were purchased at Riders. The overall rating of this dealership is outstanding. Not to mention all the good looking women that work there. I look forward to doing buisness at Riders for many years to come.Thanks J.B. "
By: Jerry     Leesburg, AZ
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"Jack Frost took time to help me decide what bike was best for me. I came into Riders not knowing very much about Harley bikes at all. I am totally satisfied with my bike. I have already brought it in for it's 1000 mile service. Everyone at Riders in Trussville is so helpful and friendly. They don't let you stand around like some other dealerships do. They provide excellent customer service. Thanks Jack!!!"
By: Scotty    Helena, AL
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"I throw a nickel around like a man hole cover. When I buy, it is direct, intentional, and without pretense. That's why I have spent my hard earned money after not just one, but two fine bikes here, and had them both screamed by the parts/service departments. Everybody at Rider's acts like I am some kind of celebrity/make me feel great, every time I come by. Signed, Mick Jagger (JK :-) ) Really, Bruce (only famous to a small group of highly perceptive, intelligent, curious type people)"
By: Anonymous    Trussville, AL
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"All my life I've wanted a Harley. I've owned several japanese bikes. I just bought a brand new 2006 1200XL Sportster. I am in HOG Heaven! Ricky was great! Unfortunately, I dropped my bike the day after I bought it. The service department at Riders did an excellent job repairing it. Riders Harley Davidson is AWESOME!!!"
By: Joe    Birmingham, AL
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"Everyone has been great in every aspect of your dealership. Quick service and quick parts shipments."
By: steve    guntersville, AL
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"Great buying experience, From Ronnie, Rick all the way to Tim. My experience with Rider's has been nothing but a great one. I will buy again (after I wear the '06 Road King out that is...) I highly recommend these guys, great job... "
By: Anonymous    Gardendale, AL
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"Danny in your "Service" dept is one of the best techs I've had work on any of my bikes. I cannot say enough about Linda in "Accessories" she finds what MY WIFE and I want or need. Larry (Mad Dog) in "Parts" is always helpful and treats every one like he has known them all his/their lives. Get Well Mad Dog - we need you........ Donnie Dye"
By: Donald    Cahaba Hts, DE
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"I have been dealing with Rider's HD for many years and have built 3 bikes from the ground up and bought a new bagger as well. I could not have built the bikes without Maddawg's help and could not have kept them running without his patience and suggestions. When I finally bought a new bike, Rick was good enough to let me get one of the 2003s that came in during August of 2002. Bart Lucas has been maintaining my bikes for the last few years since Dirty Mike left and has been excellent as well. I have nothing but good things to say about the Rider's HD family."
By: Jon    Cullman, AL
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"I called riders and talk to Phillip about the bike I wanted. He told me he would call me right back with a price. 15 minutes later I had a great price on my softail standard. Went to see him and the bike and talked to Rick also and bought my 1st REAL bike. Thanks guys for answering all my dumb questions and being very friendly. Thanks also to the service guys they put my goodies on quick. Tony (MOUTH) Brothers"
By: Tony (MOUTH)    Northport, AL
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"I work with several guys that have bought bikes from Riders and told how they were friendly and not high pressure.I could not agree more.I love my new Ultra Classic,the sale staff is number 1 in my book. The ladies in the clothes department was very helpful.I highly recommend Rides.Thanks"
By: Ricky    Anniston, AL
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"we just recently bought a new car ( serry chevy ) and HD's beat them hands down from picking out the bike to sizing the helmet . "
By: keith    pinson, AL
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"THANKS YOU HAVE A # 1 BUISNESS I HAD A GOLDWING I BOUGHT AT ICON IN TRUSSVILLE THEY WHERE GREAT TIL I LEFT WITH BIKE , RIDERS IS THE BEST I CAN CALL OR COME BY AND STILL GET TREATED JUST LIKE I COME TO SPEND 20,000 EVEN IF ITS JUST 100 DOLLARS MY NEW 2006 ROADKING IS BETTER THAN I EVER THOUGHT IT WOULD BE THANKS RONNIE ( J PRICE)"
By: JAY     ODENVILLE , AL
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"My wife, Patty, and I both purchased our scooters thru Ralph at Rider's. She has an 06 Heritage Softail Classic and I have an 05 Ultra Classic. The entire staff treats us like family and is very professional. We visit other dealerships to check the iventory but prefer Rider's over the rest. The drive from Huntsville to Trussville to have our scooters serviced is worth every penney. Robby and Todd are very knowledgeable and helpful in the service department. Denise, Motorlothes Associate, has been a true friend over the last year. She even helped us in our seection and purchase of HD wedding rings. THANK YOU for all that you do at Riders and for being the way you are. We miss seeing Ralph."
By: Johnny     Huntsville, AL
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"Last Summer while heading up to the BlueRidge Parkway, our bike just kept dying for no apparent reason. Stuck on the Freeway in insufferable heat with no shade in site, a local biker stopped to help. To our amazement, he informed us that there was a Harley shop open on Sundays. He telephoned for us and in no time Mad Dog shows up to the rescue pulling a trailer and offering us nice cold water. "
By: Debbie    DeRidder, MD
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"I LOVE YOU GUYS!!!!"
By: CHRIS    AL
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"Just wanted to say that We have traveled to some extent and have dealt with many different Harley dealerships, I must say that you guys really steped up to the plate and helped me out with what I needed. I will return, even if it is just to visit, and when I move to a new bike, I will be talking with you!!!! Charlie and Cherry Davis C.M.A."
By: Charlie and Cherry    Robertadale, AL
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"Just wanted to say that We have traveled to some extent and have dealt with many different Harley dealerships, I must say that you guys really steped up to the plate and helped me out with what I needed. I will return, even if it is just to visit, and when I move to a new bike, I will be talking with you!!!! Charlie and Cherry Davis C.M.A."
By: Charlie and Cherry    Robertadale, AL
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"Alright Folks, I gotta give props to Ricky in sales for the professionalism displayed during the purchace of my 06 Springer Softail....Thanks Dude! Oh yeah, also to the girls in sales for that new HD Bowling shirt. That powerfull combination spells P-A-R-T-Y! V/R Bryant "
By: Anonymous    Trussville, AL
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" I purchased a 2005 Sportster XL Custom, Jack Frost was my salesperson and he was knowledgeable and very courteous. He took the time to explain the dangers, the excitment and the pure joy of owning and riding a Harley Davidson. Of course, his job is to sell, but he was above board about all of the aspect of riding a motorcycle and he made recommedations about safe cycling and encouraged me to take the Beginners Riders Course, and I did. This bit of info was greatly appreciated. In addition to your sales staff, I dealt with Eric in parts and Robby and Todd in Service which all were very knowledgeable and courtous. As a first time Harley owner I was new to the game and needed lots of advice and guidance in which I received. You have a winning combination. Keep it up and you will always be a winner! "
By: Larry    Birmingham, AL
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"Thanks to Ronnie, Ralph, the guys in service(Robbie and Todd) and in parts(Perry, Eric and Mad Dog). All were great. My new Road King Classic is great and I try to ride as often as possible. Only complaint is that I should have listened to Ronnie earlier when I purchased my 05 Sportster. He told me I would be back by the first of the year, to upgrade. He was wrong. I was back in about 3 months. Should have listened to him to begin with Again, thanks to all for the great experience"
By: Walter    Birmingham, AR
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" I personally dealt with Ronnie Blankenship when buying my Harley and have never had anyone work with me with any more patience. I started out only knowing that I wanted a FatBoy, but that is a long way from being ready to buy and as Ronnie would probably agree it takes alot of patience to deal with someone who doesn't know exactly what they want. Mark from parts was also very helpful with accessorizing my new 2006 FatBoy. Thanks to all involved! "
By: Patrick    Altoona, AL
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"Thank You"
By: Ruth    Birmingham, AL
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"AN OUTSTANDING STAFF. AN OUTSTANDING DEALERSHIP. IF YOU DON'T PURCHSE HERE; HAVE YOUR BIKE SERVICED HERE; AND DEAL WITH THIS STAFF OF PROFESSIONALS; YOU ARE MISSING A GREAT EXPERIENCE......."
By: VINCE    HOOVER, AL
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"Best experience I've ever had when spending that much money. Very pleasant, courteous and helpful staff. There is a closer dealership to me, but I was sold over the phone by this dealership's great attitude."
By: Dan     Alabaster, AL
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"I just bought my first Harley used 2004 fat boy. Did not know much about accessories and how to buy them for my bike specifically. The staff there was very helpful and took time to help me purchase what I was looking for. They even provided me with a accessories book for future reference. Felt like I had been a customer for years. Thanks. I'll be back."
By: Ted    Cottondale, AL
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"MY WIFE AND I WOULD LIKE TO THANK EVERYONE AT RIDERS FOR ALL THERE HELP WHEN WE BROUGHT OUR BIKE,RONNIE YOU ARE THE GREATEST OF ALL TKS CLINT AND JOAN TUBBS"
By: CLINTON    JASPER, AR
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"WELL THIS IS MY FIRST HARLEY DAVIDSON.AFTER FINDING YOUR SITE I CALLED YOUR DEALERSHIP AND SPOKE TO RICKY HORN.TOLD HIM WHAT I WANTED A WHITE FLHTPI POLICE BIKE.WELL HE HAD WHAT I WAS LOOKING FOR.BEING A POLICE OFFICER I DONT REALY TRUST A LOT OF PEOPLE EXP ON THE INTERNET.RICKY MAD ME FEEL AT HOME MADE THE DEAL AND NOW ALL I HAD TO DO WAS GET THE BIKE.WELL A FRIEND OF MINE HAS A 2005 YELLOW GOLD WING AND I MEAN YELLOW.I WANTED THAT BIKE SO BAD THAT I RODE LIKE RICKY SAID(BITCH) ON THE BACK FROM LOUISIANA TO THE DEALER SHIP.AFTER 7 HOURS WE ARRIVED I WAS GLAD TO GET THERE.THEY GOT A LAUGH OUT OF ME ON BACK OF THAT GOLD WING.I WAS TREATED LIKE I HAD BEEN LIVING NEXT DOOR FROM THE DEALER SHIP ALL MY LIFE.GREAT SERVICE AND A GREAT PEOPLE.ALSO JEANNIE NOLAN WAS SO SWEET AND HELPED ME GET ON THE ROAD WITH MY BIKE AND THAT ACCENT SHE SAID I HAVE WELL BABY YOU HAVE THE ACCENT.IT WAS WORTH THE TRIP AND THE TRIP BACK WAS GREAT ON MY HARLEY.IF I EVER BUY ANOTHER HARLEY OR PASS THROUGH RIDERS HARLEY DAVIDSON WILL BE ON MY STOPPING LIST IT WAS WELL WORTH THE TRIP.I WOULD DO IT AGAIN IN A HEART BEAT.BLESS YOU GUYS HAVE A GREAT YEAR HOPE TO VISIT SOON.NICK NAME (PUGGY) EVERY ONE IN LOUISIANA HAS A NICK NAME."
By: MARION (PUGGY)    EMPIRE , LA
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"I enjoyed dealing with Ronnie. He was very helpful in picking out my new bike and accessories. I will send all my friends to see him. Thanks."
By: Ryan    Birmingham, AL
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"Simply the BEST! (What more needs to be said?)"
By: Ken    Hueytown, AL
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"Guys, Ya'll have got the best dealership I have been to since purchasing our Road King in May.(sorry did not purchase at Riders). Even with out buying my bike there, all of your staff still provides excellent customer service. I Should be in the market within the next 12 months for an additional bike or a trade up. Riders will be the first stop. Again, thanks to all of ya'll. Richard and K.C. Pate Gadsden, Al."
By: Richard    Glencoe, AL
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"I will honestly have to say that this is no doubt, the best H-D dealership I have ever visited. I cannot count the number of dealerships that I have visited and this is the first one that when I walked into the door I was greeted by a smiling face and a handshake. The gentleman that I spoke with was a sales person by the name of Ralph. He was very polite and very helpful, he walked me through the dealership telling me about every aspect of this dealership, NOW, that's customer service. I was so impressed with this experience that I will make the 300 mile one way trip to buy from this dealership. Heck, I even stopped back by the next day and pick-up a new pair of gloves on my way back to Florida. Thank you for restoring customer service back to the way it should be. In my opinion your entire outfit is a 5 Star dealership!"
By: Bill    Eglin AFB, FL
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"JEANNIE AND RALPH WERE A VERY GREAT HELP WHEN MY HUSBAND AND I WERE IN THERE. THANKS FOR CARING ABOUT US. J.EVANS"
By: JANNA    BIRMINGHAM, AL
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"TO WHOM IT MAY CONCERN: I WAS IN A WEEK AGO AND I FELT THAT I NEEDED TO LET SOMEONE KNOW HOW MUCH I APPRECIATED THE ASSISTANCE I RECEIVED FROM JEANNIE NOLAND AND RALPH KING. I WAS EXTREMELY IMPRESSED WITH THIER ABILITY TO TELL ME WHAT I NEEDED AND WANTED TO KNOW AND JUST HOW PROFESSIONAL THEY WERE. JEANNIE IS SUCH AN ANGEL AND SHE MADE ME SO COMFORTABLE FROM THE MOMENT I WALKED INTO YOUR STORE. I WILL BE SURE TO DO BUSINESS WITH YOU ALL IN THE FUTURE AND I LOOK FORWARD TO DOING SO! I KNOW EXACTLY WHO I WILL SEE WHEN I GET THERE TOO! PLEASE TELL THEM THANK YOU AND WHAT A WONDERFUL JOB THEY DID. I REALLY FEEL THAT THEY DESERVE THAT! H. JONES"
By: HEATHER    BIRMINGHAM, AL
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"I have always been an avid Harley fan. I am now riding my 5th HD. I've owned 1 used and 4 new Harleys. I bought all 4 new ones from Tim at Riders. That should tell you something about this dealership and Tim Peek in particular. Tim, Mad Dog, and the entire staff at Riders make you feel like family as well as a valued customer. Tim always takes the time to make me feel at home and if I can't find a particular accessory I want, Mad Dog will get it for me. The service department has always delivered first class service also. For me, Riders Harley Davidson has the total package. Keep up the good work!!!"
By: Terry    Vincent, AL
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"Can't say enough about Ralph, Tim, & MadDog!!! I've adopted them, by the way! And I know you guys like me more than Mike!!!! (I have boobs!) The only complaints are there aren't enough photos & where the hell is your events calendar input!!! Other than that, I'm one happy HD Camper!!! Keep up the good work! Paula Moore PROUD, OBNOXIOUS owner of a 2004 SuperGlide!!"
By: Paula    Ashville, AL
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"I visited your dealership on a recent trip to Birmingham to attend the Nascar race at Talladega. I have to say that you have one of the nicest dealerships I've been to. Your sales staff (especially the girls up in Motor Clothes) are top notch, very friendly and helpful. You are what Harley Dealers are supposed to be. You have a great facility and great attitude. Keep up the good work. You might want to consider having something special on Talladega race weekends for all of us visiting brothers however! I will come back next year! Thanks for a great experience. I'm proud to wear one of your shirts!"
By: David    Lexington, KY
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"I have been dealing with Rider's for well over 15 years. Everyone I have ever dealt with has been open, honest and extremly friendly. Your dealership has truly added to the pleasure of owning and riding a Harley Davidson. Thanks for all the miles and smiles! Keep up the good work."
By: Bruce "Hollywood"    Birmingham, AL
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"The Staff of Riders made me feel as if I were one of the family. They were patient and friendly, even though it took a couple of weeks to get free time from work to actually pick the bike up. I checked out dealers from Alabama to Florida and back, nowhere did I receive such service and assistance! Top Notch! "
By: Darrell    JACKSONVILLE, AZ
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"After being brushed off by another sales person Ralph King took over, really worked with me and treated me as if I was buying the most expensive Harley in the store! Since then Ive directed all my friends and family to him! "
By: Scott    Birmingham, AL
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"We checked other dealer ships within a one hundred mile raidius and out of all yall gave us the best deal and were most sociable and extremly plesent to deal with. Having not owned a bike in the past 20 years everything was explained to a "T" Thanks So Much Your Friends Buford and Mitzi Wood"
By: Mitzi & Buford     Cullman, AL
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Third Motorcycle Safety Foundation iBook Targets Prospective Motorcyclists, Their Friends and Families MSF’s “Rider Choices” Now Available on iTunes
May 23, 2013
Harley-Davidson World Ride ready to rumble June 23-24
May 13, 2013

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